Product & Shipping FAQs

Sonoma Syrup Co. proudly supports community and global initiatives as part of our commitment to sustainability and a mindful practice of giving back.

Susan G. Komen For The Cure - A portion of the proceeds from the sale of our Vanilla Extract products are donated to the Susan G. Komen For The Cure. Just look for the pink ribbon on our bottles and know that with each purchase you make, you're helping us support such an important and worthy cause.

We love Bees! - Bee pollination directly or indirectly influences every third bite of food that humans consume; “Colony Collapse Disorder” has dramatically reduced the bee population in recent years. Sonoma Syrup is a donor to UC Davis Honey and Pollination Center at the Robert Mondavi Institute as well as the Harry H. Laidlaw Jr. Honey Bee Research Facility.

Soil Health Academy - Helps farmers effectively apply soil health, improving regenerative agriculture principles on their own farms and ranches.

Sonoma Ecology Center - Works to address challenges related to water supply and quality, open space, rural character, biodiversity, energy, climate change, and a better quality of life for all residents.

Kiss the Ground - Every dollar you contribute enables us to awaken more people to the possibilities of regeneration. The future is regenerative!

Sonoma Valley Education Foundation - provides grants for local Sonoma Valley Schools. Through our donations, we are able to assist the Foundation in their mission. Their initiatives emphasize science, art, and school gardens to focus on raising student achievement and enhancing teacher performance through strong effective programs.

We are dedicated to making healthy indulgences for you and your family. We use certified organic ingredients when possible. All Extracts are Certified Organic by California Certified Organic Farmers (CCOFF). We have provided nutritional information for all of our products, so please visit the specific page of the product you are interested in to view the nutritional information.

This may be caused by naturally occurring fruit or botanical oils, pulp, or pectin contained in the syrup. Because we are infusing fruits, extracts, and botanicals, this may naturally throw particulate into the syrup. This should dissolve once shaken and is not a cause of concern. For any remaining questions, please email Customer Service at sales@sonomasyrup.com

The goal at Sonoma Syru Co. is to produce the finest Simple Syrups, Extracts, and Bar Mixers available. Our artisanal small batch production implements rigorous procedures that ensure top quality, at every stage of ingredient sourcing and production. Sonoma Syrup Co. manufactures its products under a Hazard Analysis of Critical Control Points (HACCP) operating plan and Good Manufacturing Practices (GMP) to maximize product safety.

Sonoma Syrup Co. fruit syrups contain the acids from real fruit, which can cause milk to curdle. It is a natural occurrence and does not affect the flavor. A popular technique in coffeehouses is to add Sonoma Syrup to the coffee first, and then pour in the steamed milk. The coffee dilutes the acidity of the syrup so the milk can remain creamy.

All of our Simple Syrups are handcrafted in steam kettles with pure cane sugar from the United States. You can be sure we are artisanal, and each fruit flavor or botanical has a handcrafted infusion process. We were the first all-natural syrup company in the United States on the scene in 2002 to NOT use High Fructose Corn Syrup or any preservatives, artificial flavors or colors - and we still never do!

Bourbon refers to the geographic regions where vanilla beans are grown on the island of Madagascar blended with Tahitian beans which are grown in the South Pacific, French Polynesia and Papua New Guinea. These French origins are how vanilla planifolia, the “classic” vanilla whose flavor profile is the most recognizable, became known as Bourbon vanilla. We blend two geographic regions of vanilla beans to create a blend to support cold and hot culinary applications in the kitchen.

Infusing flavor using the world’s finest vanilla beans from Madagascar and the South Pacific, the leading suppliers of the highest quality vanilla beans, crafted, blended, fair and sustainably sourced since 2002. Bourbon vanilla, the world’s most widely recognized vanilla, is complex and rich. Its dominant characteristics can vary slightly depending on the region in which it is grown. Madagascar Bourbon vanilla is deep and cream, enhancing any ingredient it’s paired with. Tongan Bourbon vanilla is sweeter, and sharper, adding a standout floral note. Indonesian Bourbon is spicy and earthy. Tahitian vanilla is sweet, tropical, and floral—unique and unforgettable.

By law, Pure Vanilla Extracts must contain at least 35% alcohol and 13.35 ounces of vanilla beans per gallon. No other “flavoring agents” are allowed, including vanillin which is artificial. The only flavor permitted is what comes from the vanilla bean. Our premium vanilla beans are ripened on the vine to provide the richest ripe flavor, unlike other producers. Each vanilla bean is hand-selected and naturally cured. No sugar added for simply pure luscious vanilla flavor.

What sets Sonoma Syrup Co.’s apart is the expertise of our vanilla business partner, dedicated flavor chemists, a 100-year history of innovation and experimentation, and a passionate love for this beautiful bean grown from an orchid and hand pollinated. Vanilla beans burst with more than 300 flavor components, which only extract can capture. We work with a manufacturer who pioneered a proprietary slow, cold, direct extraction to enhance each of these components. The most important difference is the beans selected for our extracts: vine-ripened and split, and carefully cured. Great beans create great vanilla.

Yes. Our Pure Almond and Pure Organic Almond Extracts are allergen-free. They are not derived from nuts. The flavor is extracted from oil of bitter almond, which is derived from stone fruit pits. It is safe for anyone with a nut allergy. Our extract production facilities do not contain any nut or gluten products. We use an allergen-free facility, and make food quality and safety our first priority.

Our Artisan Infused Syrups do not require refrigeration (with the exception of Pumpkin Pie Latte Syrup). If refrigerated, like honey, they may begin to form sugar crystals. All Bar Mixers must be refrigerated after opening. Our Artisan Extracts do not require refrigeration, but should be stored in a cool, dry, dark location to maintain best flavor.

As with any all natural product, it is important to keep the cap clean and tightly closed. Store in a pantry setting of 65 to 75F degrees, and keep away from direct light, heat, and freezing temperatures. If using syrup pumps or pour spouts, cover with foil or plastic in order to prevent any possible natural airborne mold entering through the pump or spout opening. Our simple syrups are formulated to last a long time even when opened.

Our Artisan Infused Simple Syrups are best before 30 months from the date of manufacture (unopened). All Artisan Bar Mixers are best within 24 months from the date of manufacture, and must be refrigerated after opening (~6 months once opened and stored tightly sealed in refrigerator). All Artisan Extracts are best when used within 60 months from the date of manufacture and should be stored away from heat and in a cool, dark, dry location to maintain best flavor.

Standard Delivery:
$50 and under: $12.00
$50.01 – $75: $14.00
$75.01 – $100: $16.00
$100 and above: 15% of order price
Gift Sets: Free Shipping (Excluding Alaska & Hawaii)

2-Day Delivery:
1-2 Items: $30.00
3-4 Items: $50.00
5-6 Items: $70.00
7-9 Items: $100.00
10+ Items: $140.00

Standard Delivery to Alaska & Hawaii:
$50 and under: $24.00
$50.01 – $75: $32.00
$75.01 – $100: $40.00
$100 and above: additional $8 per $25 spent

Most in-stock orders will ship within 1-3 business days and arrive in 7-10 business days. The total time to receive your package is dependent on the shipping method you choose.

Delivery dates are calculated from the date of shipment.

Standard Delivery – Orders are shipped within 1-3 business days. For orders shipping Standard Delivery, please consider UPS transit time, typically 1-5 days depending on your region. UPS does not guarantee delivery dates for Standard Delivery/Ground service.

You must enter promotional code upon checkout online when placing your order. Load the items you want to purchase into your Shopping Cart. Go through the checkout process. On the last page of your Shopping Cart, you will see a box labeled “Discount Code” below the items listed under ‘Your Selection’. This is where you enter the code. You must click the “Apply” button for any discounts or adjustments to be made to your order. Promotional codes cannot be combined with other offers and are available for a limited time.

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